Returns & Exchanges

We want you to love your 3INA products, but if you are not completely satisfied, we offer a hassle-free return policy for unused items within 30 days of purchase. Please note that for hygiene reasons, makeup products must be returned in their original, unopened packaging.

1

Initiate Your Return

Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unused products in their original packaging, ensuring the box is sealed to prevent any damage during transit.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to the package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing